PRIVACY POLICY.

Who we are

Sales Original is a face-to-face sales and customer acquisition business operating in London and Newcastle, United Kingdom.

For the purposes of UK data protection law (the UK General Data Protection Regulation and the Data Protection Act 2018), Sales Original is the controller of the personal information described in this policy.

If you have any questions about this policy or how we handle your information, contact us at admin@salesoriginal.co.uk.

What information we collect

We only collect information you choose to give us, or that is necessary to operate our website effectively. This includes:

• Information you submit through our enquiry forms, such as your name, email address, phone number, the type of enquiry and any message you send us.
• Basic technical information your browser sends when you visit the site, such as your IP address, browser type and the pages you view, which is used to keep the site secure and functioning.
• Any information you provide when you contact us directly by email.

How we use your information

We use the information we collect to:

• Respond to your enquiry, whether it relates to a business campaign, a career opportunity or a general question.
• Operate, secure and improve our website.
• Keep appropriate business records.

Our legal bases

Where we process your personal information, we rely on one of the lawful bases set out in UK data protection law:

• Legitimate interests: responding to enquiries you send us and operating and securing our website.
• Contract: taking steps at your request in connection with an enquiry about work or services.
• Consent: where you specifically agree, for example if you ask us to stay in touch. You can withdraw consent at any time by contacting us.

Sharing your information

We do not sell your personal information. We only share it where necessary, for example with the service providers that host and operate our website and store form submissions on our behalf, or where we are legally required to do so.

Where we use service providers, we take reasonable steps to make sure your information is protected and processed only for the purposes we have described.

Where your information is stored

Enquiry form submissions are stored in secure backend systems. Some of our service providers may process data outside the United Kingdom; where that happens, we rely on appropriate safeguards, such as UK adequacy regulations or standard contractual clauses.

How long we keep your information

We keep enquiry information only as long as we need it to handle your enquiry and any follow-up, and to meet our legal and business record-keeping obligations. When it is no longer needed, we delete it or anonymise it.

Your rights

Under UK data protection law you have a number of rights, including the right to:

• Ask for a copy of the personal information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Ask us to delete your information in certain circumstances.
• Ask us to restrict or object to the way we use your information.
• Ask us to transfer your information to another provider in a commonly used format.
• Withdraw consent where we rely on it.

Complaints

If you are unhappy with how we handle your information, please contact us first at admin@salesoriginal.co.uk so we can try to put things right.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's regulator for data protection. You can find out how to do this at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be published on this page with an updated date.